The pattern that loads a customer's relevant history into a decision at the moment the decision is made: pre-conversion events backfilled into a newly-stitched identity, full activity history attached to a sales handoff payload, prior session context surfaced to a personalization rule. Distinct from memory and recall because rehydration is the at-decision read pattern rather than the editorial layer that decides what to remember.
The capability a stack needs to run this pattern, and the vendors that provide it, on Martech Stack Builder.
Show returning visitors what they had going, last-viewed products, cart contents, loyalty progress, without making them sign in or start over
Give the AI a memory of each customer that is curated and decaying, not a raw event firehose it cannot use and should not keep
Recognize the visitor who came back without making them sign in, and degrade cleanly to a generic experience when you cannot
Lead transitions from marketing to sales with the full intent context attached, account-aware rather than lead-isolated